TERMS & CONDITIONS

1. Membership and Payment
1.1 Membership Fee: The Member agrees to pay a monthly fee incl. VAT for the use of the Studio space, equipment, and access to community resources according to the amount of space they agree upon (basic or XL).
1.2 Payment Terms: The fee is due on the 1st day of each month. Late payments will incur a penalty of 10% extra rent after a grace period of 15 days.
1.3 Cancellation: The Member may cancel their membership by providing 1 month in advance written notice to the Studio. No refunds will be issued for unused membership days.

3. Guidelines for Use of the Space
3.1 Studio Access: The Member is granted access to the Studio during the designated opening hours, unless otherwise specified by the Studio.
3.2 Equipment Use: The Member agrees to use all Studio equipment and materials in a safe and responsible manner, following the instructions provided by the Studio.
3.3 Respect for Others: The Member agrees to respect the Studio and other Members by maintaining a friendly and cooperative atmosphere, refraining from disruptive behavior, and being mindful of noise levels.
3.4 Studio Hours & Availability: The Studio may, at its discretion, close for maintenance, workshops, or other events. The Member will be notified in advance of any extended closures.

4. Cleaning and Maintenance
4.1 Cleaning Responsibility: The Member agrees to clean up after themselves and to leave the Studio and equipment in the same condition they found them. The Member agrees to help cleaning in the last 30 minutes before closing time.
4.2 Shared Space: The Member will take responsibility for maintaining cleanliness in the shared areas, including countertops, sinks, and common tools.
4.3 Cleaning Supplies: The Studio will provide cleaning supplies, but the Member is responsible for cleaning their workspace after each session.
4.4 Failure to Clean: If a Member fails to clean their workspace, the Studio reserves the right to charge a cleaning fee of 25 euro to the Member.

5. Raw Materials and Supplies
5.1 Raw Materials: The Member is responsible for purchasing their own raw materials (e.g., clay, tools). The Studio shares basic tools and may offer materials for sale at an additional cost, subject to availability.
5.2 Material Storage: The Member may store their raw materials and completed work in designated areas. The Studio is not responsible for any lost, stolen, or damaged materials.
5.3 Bulk Orders: The Studio may offer to facilitate bulk orders of materials for Members at a discounted rate, subject to availability and a minimum order quantity.

10. Cancellation & Transfer Policy Courses & Workshops
10.1 We have to prepare our classes, schedule employees and prepare workshops in advance. Cancellation or changing your ticket data implies extra work from our side and costs. Your cancelled workshop seat might not be filled on time with an alternative candidate. Nevertheless, if you cancel in time we can refund part of your ticket price. We don’t refund last minute cancellations.
10.2 Cancellation & Transfer Policy Courses & Workshops

Cancellations more than 7 days before the course starts: Full refund.
Cancellations within 72 hours before the course start date: 50% refund.
Cancellations in less than 72 hours before the course start date are not refundable.

10.3 However, if you can’t make it, you’re welcome to transfer your reservation to a friend or someone else. Just notify us at least 24 hours in advance with their details.
10.4 In case of an emergency or unavoidable situation, please reach out, and we’ll do our best to find a solution. Transfers to another course may be possible depending on availability.

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